FREQUENTLY ASKED QUESTIONS (FAQ)

1. What is DoorMed?

DoorMed is a Society Health OS that brings reliable, onsite medical care to residential communities.
We provide 24×7 support, daily doctor OPD, emergency assistance, and structured home care — all within the society premises.

2. How does DoorMed benefit residents?

Residents get:

• Immediate help during emergencies

• Daily access to qualified doctors

• Chronic support for common illnesses

• Onsite vitals, injections, wound care, and follow-up care

• Peace of mind for children, elderly residents and families
  
  

DoorMed makes healthcare accessible, convenient and stress-free.

3. How does DoorMed help RWAs and management committees?

RWAs benefit through:

• Improved safety and healthcare readiness

• Reduced medical complaints from residents

• A premium society feature that increases property value

• Zero administrative burden (DoorMed manages staffing, training and operations)

• Structured reporting & communication

DoorMed functions as a plug-and-play medical system for societies.

4. Does DoorMed replace an ambulance or hospital?

No.
DoorMed does not replace ambulance services or emergency rooms.

Our medical team provides:

• First response

• Early stabilisation

• Triage

• Guidance and coordination

Ambulance escalation is done only when necessary.

5. Who are the medical professionals involved?

Depending on the service agreement, DoorMed may provide:

• 24×7 trained nurses

• Daily general physician OPD

• Remote doctor support for escalation

• Teleconsultation with Specialists

• Home care staff

• Access to mental health advisors

Clinical governance is supervised by qualified doctors with relevant specialities.

6. Does DoorMed offer home visits?

Yes, for societies enrolled in full-service plans.
Home visits can include Emergency SOS, vitals monitoring, injections, wound checks and chronic care assistance.

7. Is there a digital app for residents?

Yes.
Residents can:

• Request medical help

• Contact the nurse station

• Book OPD slots

• Teleconsultations

• Family Health Dashboard

• Receive updates or follow-ups

8. How is DoorMed different from normal clinics or telehealth apps?

✔ Onsite presence inside the society

✔ Faster response

✔ Trained staff-first model (missing in most telemedicine)

✔ Community health reporting

✔ Preventive care programs

✔ Elderly support

DoorMed is a community health infrastructure, not a clinic or call-based app.

9. Is the service unlimited for residents?

Yes, for societies under a standard agreement:

• Clinic access is unlimited

• Doctor OPD is offered as per schedule

• Follow-ups and basic care are included

Some specialised or extended services may be offered as add-ons.

10. What are the charges for societies?

RWAs can request a customised quote.
 

11. Is resident medical data safe?

Yes.
All resident data is handled with strict confidentiality and stored securely.
DoorMed never sells or shares data for marketing or third-party profiling.

12. Can DoorMed work with hospitals?

Yes, but only under selective partnerships.
We operate independently to maintain neutrality and quality of care.

13. Can any society request a pilot?

Yes.
DoorMed currently accepts pilot requests from:

• Large residential societies (>750 Flats)

• Premium gated communities

• Townships

• High-density urban housing

RWAs can request a call via the Contact page.

14. Our society has elderly residents. Can DoorMed help?

Absolutely.
DoorMed is designed to support:

• Elderly living alone

• Families with chronic conditions

• Post-operative recovery

• Long-term care needs

We provide structured monitoring & assisted care within the society.

15. What should residents do in a severe emergency?

Call DoorMed immediately — AND treat it like a normal emergency.
Our team will stabilise and coordinate ambulance services without delay.

DoorMed helps reduce panic, confusion and delays.

16. How do we get started?

RWAs or management committees can:

• Fill the Contact form on the website

• Schedule a call with the DoorMed team

• Request a proposal

• Plan a pilot launch

DoorMed manages installation, staffing, training and community awareness.

19. Who owns DoorMed?

DoorMed is founded and led by a team of doctors, technologists and healthcare operators passionate about community health innovation.

💚 Ready for your society?