TERMS & CONDITIONS

1. Introduction

Welcome to DoorMed (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital services, and communication channels. By using our website or contacting us for service enquiries, you agree to these Terms.

DoorMed provides community-based healthcare services within residential societies. Our website is intended for informational purposes only.

If you do not agree with these Terms, please discontinue use of the website.

2. Nature of Services

DoorMed’s services are designed as community healthcare support, including:

• Basic primary care

• Nurse-led assessment

• Doctor OPD consultations

• Home care assistance

• Emergency support
  
  

DoorMed is NOT an emergency medical service provider (not a replacement for 102/108/Ambulance services).
Our role is to assist, stabilise, guide, and coordinate care when needed.

DoorMed does not guarantee availability outside contracted societies or timelines communicated through official agreements.

3. No Medical Advice on Website

All content on this website, including descriptions, illustrations, or informational sections, is general information only and should not be considered medical advice, diagnosis, or treatment.

For medical concerns, users must directly consult qualified healthcare professionals.

4. User Responsibilities

By using our website or submitting an enquiry, you agree to:

• Provide accurate information in forms

• Not misuse or attempt to disrupt the website

• Not attempt to copy, reverse-engineer, or recreate DoorMed’s proprietary systems, processes, or clinical workflows

• Use the website only for lawful, personal, and non-commercial purposes
  
  

DoorMed reserves the right to deny access if misuse is detected.

5. Intellectual Property

All content on this website — including logos, branding, illustrations, text, layouts, and conceptual descriptions — is owned by DoorMed.

Users may not, under any circumstances:

• Copy, reproduce, or distribute any content

• Use our name, logo, or material for commercial purposes

• Reverse engineer, replicate, or attempt to imitate our service model

Violation may lead to legal action.

6. Limitations of Liability

DoorMed is not liable for:

• Any delays in service availability

• Internet or system outages

• Misinterpretation of website content

• User-generated errors

• Any indirect, incidental, or consequential damages
  
  

Healthcare services are highly dependent on real-world situations. DoorMed aims to provide timely support but does not guarantee outcomes.

7. External Links

Our site may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Use of third-party links is entirely at your own risk.

8. Service Eligibility

DoorMed services are available only within notified residential societies under formal agreements with RWAs/Builders/Management Committees.

Website visitors outside contracted locations cannot infer service entitlement.

9. Changes to Terms

DoorMed may update these Terms periodically. Updated versions become effective immediately upon posting.

Your continued use of the website indicates acceptance of any revised Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under jurisdiction of courts in Delhi NCR.

11. Contact Us

If you have any questions about these Terms, contact us at:

📧 drsiddharaths@doormedhealthcare.com
🌐 www.doormedcare.com